Information We Collect

At ConnectivityGenius, we collect information that helps us provide better budget analysis services. This includes data you share directly with us and information gathered through your use of our platform.

Personal Information You Provide

• Name, email address, and phone number when you create an account
• Financial data and budget information you input for analysis
• Communication preferences and support inquiries
• Payment information processed through secure third-party providers

Automatically Collected Information

• Device information including IP address and browser type
• Usage patterns and feature interactions within our platform
• Session data and performance metrics
• Cookies and similar tracking technologies for functionality

How We Use Your Information

Your information helps us deliver personalized budget analysis and improve our services. We're committed to using your data responsibly and only for legitimate business purposes.

• Provide budget analysis tools and financial insights
• Send important account updates and service notifications
• Improve platform functionality based on usage patterns
• Respond to customer support requests promptly
• Ensure platform security and prevent unauthorized access
• Comply with legal obligations under Thai and international law

Data Sharing and Third Parties

We limit data sharing to essential service providers who help us operate ConnectivityGenius. All partners must meet our strict privacy and security standards.

When We Share Information

• With payment processors for secure transaction handling
• Cloud hosting providers who store data in secure environments
• Analytics services that help improve platform performance
• Legal authorities when required by Thai law or court orders
• Business successors if ConnectivityGenius is acquired or merged

We require all third-party partners to maintain confidentiality and use your information only for specified purposes. Data sharing agreements include strict security requirements and data retention limits.

Your Privacy Rights

Under Thai Personal Data Protection Act (PDPA) and international privacy standards, you have significant control over your personal information. We make exercising these rights straightforward.

• Access your personal data and download account information
• Correct inaccurate or outdated information in your profile
• Delete your account and associated data permanently
• Object to processing for marketing or analytical purposes
• Restrict processing during dispute resolution periods
• Data portability to transfer information to other services

Data Security Measures

Protecting your financial information is our top priority. We implement multiple layers of security to safeguard your data against unauthorized access, loss, or misuse.

Technical Safeguards

• AES-256 encryption for data at rest and in transit
• Multi-factor authentication for account access
• Regular security audits and vulnerability assessments
• Secure cloud infrastructure with redundant backups
• Intrusion detection and monitoring systems

Operational Security

• Employee background checks and security training
• Limited access controls based on job requirements
• Incident response procedures for security breaches
• Regular updates to security protocols and systems

Data Retention and Deletion

We retain your information only as long as necessary to provide services and meet legal requirements. Different types of data have specific retention periods based on their purpose and legal obligations.

• Account information: Retained while your account is active
• Financial data: Deleted within 90 days of account closure
• Support communications: Retained for 3 years for quality assurance
• Usage analytics: Anonymized after 2 years
• Legal compliance records: Retained per Thai regulatory requirements

When you delete your account, we begin immediate removal of personal data. Some information may remain in encrypted backups for up to 90 days before permanent deletion.

International Data Transfers

ConnectivityGenius operates primarily within Thailand, but some data processing may occur in other countries with adequate privacy protections. We ensure all international transfers meet PDPA requirements.

• Cloud servers located in secure data centers with privacy certifications
• Data transfer agreements ensuring equivalent protection standards
• Regular audits of international processing partners
• User notification of any changes to data processing locations

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and improve our services. You have control over most cookie settings through your browser preferences.

Types of Cookies We Use

• Essential cookies required for platform functionality
• Performance cookies to analyze usage and improve features
• Preference cookies to remember your settings and choices
• Security cookies to protect against unauthorized access

You can disable non-essential cookies through your browser settings. However, this may limit some platform features and personalization options.

Children's Privacy

ConnectivityGenius is designed for adults managing personal or business finances. We don't knowingly collect information from individuals under 18 years of age.

If we discover that we've collected information from someone under 18, we'll delete it immediately. Parents who believe their child has provided information to us should contact [email protected] for assistance.

Privacy Policy Updates

We may update this privacy policy to reflect changes in our practices or legal requirements. Material changes will be communicated through email notification and prominent website notices.

• Minor clarifications take effect 7 days after posting
• Significant changes require 30 days advance notice
• All updates include clear explanations of changes made
• Previous policy versions available upon request